Order list
Search, filters, pagination, sorting and status scanning.
ADM-021
Order management
Permission-protected operational screens for confirmed orders, kitchen workflow, dispatch, delivery assignment, failed delivery, proof metadata and fulfilment audit.
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Order detail
Timeline, payment link, snapshots, delivery assignment and audit metadata.
Cancellation queue
Customer, admin and operational cancellation workflow.
Exception queue
Operational holds with internal notes hidden from customer APIs.
Kitchen assignment
Kitchen queue creation and preparation transitions.
Fulfilment status
Approved order lifecycle transitions only.
Delivery assignment
Manual executive assignment and scoped delivery access.
Delivery monitoring
Assigned, accepted, picked up, out-for-delivery, delivered and failed states.
Failed delivery
Controlled reason taxonomy and retry eligibility workflow.
Proof of delivery
Metadata-only proof fields, no raw media payloads.
Audit history
Operational changes and sensitive status updates.
Cash on delivery
Record collected cash
Use this controlled admin action only after a delivered COD order has been physically collected. Backend authorization, order state and idempotency checks remain authoritative.
Loading, empty, error and permission-denied states follow the admin portal shell. Backend permissions remain authoritative.